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ScribeWire, formerly CCS

Live Broadcast Captioning Services

ScribeWire is one of Canada's leading live broadcast captioning companies.

Make your live event accessible and memorable for everyone

As our world becomes increasingly digital, the need for live closed captioning has only increased. Live captioning provides real-time text representation of spoken words during a live event, broadcast, or presentation. It is a crucial accessibility feature which is particularly important for individuals who are D/deaf, deafened or hard of hearing.

At ScribeWire, formerly known as CCS, we have helped pioneer the field of live closed captioning in North America. We have been a trusted partner to major broadcast networks for nearly 30 years, setting the global standard for live captioning during everything from webinars to high-profile events, including the Olympics.

Maximize the comprehension and engagement of your next event, whether big or small, by offering high quality live captions. To get started, contact ScribeWire today. We will empower you to make every moment accessible with real time captions.

Qualified Live Closed Captioning Professionals

At ScribeWire, we use the human approach to live captions. Our skilled live stenographic closed captioners, paired with our AI-powered solutions, not only deliver unparalleled accuracy in real-time but also ensure perfection in re-aired content through seamless integration with offline video captioning.

This dedication to excellence and innovation empowers our clients to meet stringent regulatory standards, enhances viewer experience, and reinforces our unwavering commitment to making every broadcast an inclusive event.

When it comes to live sports, or other niche live events, our dedication to excellence is reflected in our meticulous preparation. We delve into the specifics, researching name spellings and industry-specific terminologies, ensuring that every caption reflects the dynamism and diversity of the sporting world. 

Our expert captioners employ a rich lexicon and sophisticated dictionaries to enhance accuracy, particularly for events featuring international names.

Decades of Experience

ScribeWire has been a trusted partner to major broadcast networks for nearly 30 years, setting the global standard for live captions during webinars, interviews, high-profile events and everything in between. You have likely already seen our live captioning work on some of the largest entertainment, news, and sports events across North America. We regularly work with production companies and TV networks such as Bell, CBC, MLSE, and TVO who trust ScribeWire to provide professional and accurate live captions.

When it comes to sports, our team skillfully balances verbatim captioning with strategic paraphrasing, enhancing readability and comprehension while minimizing latency. This thoughtful approach to the fast-paced nature of live sports not only enriches the viewing experience but also reinforces ScribeWire's commitment to delivering exceptional live captioning services that resonate with sports enthusiasts worldwide.

Cutting Edge Technology

We pride ourselves on always staying one step ahead of the competition. ScribeWire stays up to date with emerging technologies in anticipation of client requirements and all our live captioners are backed by a team of technical coordinators and engineers that ensure a fast and optimized captioning workflow.

We offer integrations with all your favourite video software and work proactively with captioning software developers to improve end-user experience and eliminate coding bugs. Whether you reach your audience online, through social media, or more traditional channels like TV, ScribeWire can help with your live stream captioning. 

If you are hosting a live event, speak with one of our live caption experts. You can count on ScribeWire to offer accuracy, time synchronization, and consistency every time. Contact us for more information or to request a quotation for live captioning services today!

Why Use Live Captions at Your Event

Captioning for live events has several benefits that will make your broadcast event even more memorable.

Make Events Accessible for Everyone

Live closed captioning makes events accessible to everyone. By providing live closed captions, you can ensure that those with hearing impairments can fully participate in live and virtual events, thereby attracting a more diverse audience.

Reach a Wider Audience

Live event captioning extends the reach of events to a broader audience. It caters not only to people with hearing disabilities but also to those who may be watching in noisy environments or non-native speakers who find it easier to comprehend content with text support. This expanded accessibility can significantly increase the overall viewership of live events.

Enhanced User Experience

Implementing live captions enhances the overall user experience for all viewers. Live captions provide additional context, aiding comprehension and retention of information. This feature is particularly beneficial in events and meetings where complex terminology or jargon is used, ensuring that the audience grasps the content more effectively.

Improve Engagement

Closed captioning for live events contributes to improved audience engagement by providing a multi-modal experience. Viewers can simultaneously listen to the audio and read captions, reinforcing their understanding of the content. This dual-sensory approach can lead to increased viewer engagement and interaction during live events broadcasts.

Enhanced Learning

For educational events or workshops conducted in real time, live captions can become a valuable tool for learners. It supports individuals who may have different learning preferences or those who benefit from visual reinforcement of auditory information. This feature transforms your live webinar into a more effective learning experience, accommodating diverse learning styles.

ScribeWire provides accurate and speedy live captioning to enhance any ever streamed live event and make it not only more accessible but also more memorable for everyone!

Live Captioning Compliance

In the USA and Canada, there are several regulatory bodies that ensure accessibility for all, including live-closed captioning. The Federal Communications Commission (FCC) and Americans with Disabilities Act (ADA) in the US and the Canadian Radio-television and Telecommunications Commission (CRTC) and Accessibility for Ontarians with Disabilities Act (AODA) in Canada, and specifically Ontario, are in charge of these regulations.

Federal Communications Commission (FCC)

The Federal Communications Commission (FCC) plays a crucial role in regulating and enforcing standards for closed captioning. The FCC mandates that certain video programming distributed on television, including live broadcasts, be captioned to ensure access for individuals with hearing disabilities. Compliance with FCC regulations is essential for broadcasters and content creators to avoid penalties and legal repercussions.

Americans with Disabilities Act (ADA)

In addition to the language in the FCC’s regulations, the Americans with Disabilities Act (ADA) includes several regulations that aim to ensure that communication with people with disabilities is equally effective as communication with people without disabilities. The ADA requires US state and local governments) and businesses and nonprofit organizations that serve the public to communicate effectively with people who have communication disabilities.

Canadian Radio-television and Telecommunications Commission (CRTC)

The Canadian Radio-television and Telecommunications Commission (CRTC) has established standards for closed captioning quality. These standards encompass both quantity and quality aspects, ensuring that broadcasters meet specific captioning targets for various programming types, with a focus on accuracy rates for both pre-recorded and live content. The CRTC's policies also address minimizing caption lag time, correcting errors, proper positioning, and formatting considerations. Recent initiatives, such as Let's Talk TV, emphasize the extension of closed captioning to online platforms.

Accessibility for Ontarians with Disabilities Act (AODA)

The Accessibility for Ontarians with Disabilities Act (AODA) is similar to the ADA and builds on the Accessible Canada Act to promote accessibility within Ontario. The AODA requires organizations to implement measures to make content more accessible. 

Right now the regulations only apply to traditional broadcast media, but the AODA Information and Communications Standards Development Committee is working towards requiring online content to comply with the regulations, especially implementing live captions. In fact, the Committee suggests that organizations meet or exceed the CRTC standards for live captioning.

Contact us directly for further information or to request a quotation for live captioning services today!

Contact us about live captioning.

Request a quote, or just let us know how we can make your media accessible.

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